Refund policy

At our store, we take pride in creating high-quality handmade products. Each item is carefully crafted and inspected before shipping. Due to the handmade nature of our products, slight variations in color, texture, or size may occur and are considered part of the uniqueness of each piece.

Returns
We accept returns within 14 days of delivery. To qualify for a return, the item must be unused, unworn, and in the same condition that you received it, including original packaging.

Non-Returnable Items
Certain items are not eligible for returns or refunds, including:

Custom or personalized products

Made-to-order items

Items marked as final sale

Return Process
To initiate a return, please contact us with your order number and reason for the return. Once your request is approved, we will provide instructions on how to return the item.

Refunds
After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be issued to your original payment method. Please allow several business days for the refund to appear on your account depending on your payment provider.

Damaged or Incorrect Items
If your item arrives damaged or if you receive the wrong item, please contact us within 3 days of delivery. Include photos of the item and packaging so we can resolve the issue promptly.

Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.

Contact Us
If you have any questions about our return and refund policy, please contact us through our website and we will be happy to assist you.