Shipping policy

Shipping Policy

Thank you for shopping with us. Each of our products is carefully handcrafted, and we take great care in preparing every order for shipment.

Processing Time
All orders are processed within 2–5 business days. Because our items are handmade, some products may require additional preparation time. Customers will be notified if there are any delays.

Shipping Rates and Delivery Times
Shipping costs and estimated delivery times are calculated at checkout based on your location and the selected shipping method. Delivery times may vary depending on the destination and carrier.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

International Shipping
We may offer international shipping to selected countries. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

Shipping Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other factors beyond our control.

Incorrect Shipping Address
Please make sure your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist you in resolving the issue.

Contact Us
If you have any questions about shipping or your order, please contact us through our website and we will be happy to help.